Last Updated: March 5, 2024
At Nicewonder Farm & Vineyards, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our resort and vineyard. Please take a moment to understand our practices regarding your privacy.
Information We Collect
Personal Information: When you make a reservation, sign up for our newsletter, or engage with our website, we may collect personal information such as your name, email address, phone number, and billing details.
Usage Information: We gather non-personal information about your interaction with our website and services, including IP address, browser type, device information, and pages visited. We use this information to improve our website and enhance your experience.
Use of Information
Personalization: We may use your personal information to provide personalized services, customize your experience, and offer tailored recommendations.
Communication: We may use your contact details to send you important information, respond to inquiries, and keep you updated about our services, promotions, and events.
Reservations and Transactions: Your personal information is necessary to process reservations, payments, and fulfill your requests.
Analytics: We analyze usage information to understand trends, monitor website performance, and improve our services.
Information Sharing
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, marketing platforms, and IT support.
Legal Compliance: We may disclose your personal information if required by law, to comply with legal obligations, or to protect our rights, safety, or property.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can manage your cookie preferences through your browser settings. Cookies are small files that are stored on your device when you visit a website. We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can choose to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
We may use pixel tracking technology to track the actions of users on our website. This allows us to measure the effectiveness of our marketing campaigns and improve our website's performance.
We utilize Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser information, and website activities. This information is used to generate reports and help us understand how visitors engage with our website.
We may use heatmaping tools to visually represent user interactions on our website. Heatmaping helps us identify areas of our website that are most frequently visited or clicked on, allowing us to optimize user experience.
Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for their privacy practices. We encourage you to review the privacy policies of such websites before providing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request its deletion.
Updates to the Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns regarding our Privacy Policy, please contact us through the provided channels. Your continued use of our services indicates your acceptance of this Privacy Policy.
Nicewonder Farm & Vineyards
22010 Nicewonder Drive
Bristol, Virginia 24202
Phone: +1 276-644-4466
Email: connect@nicewonderfarm.com